How Ranna Official collects, uses, and protects your personal information — explained in plain, simple language.
This Privacy Policy explains what information we collect from you when you visit our website (rannaofficial.site), contact us via WhatsApp, phone, or email, or hire us for a photography or videography project.
We have written this policy in simple, everyday language so you can understand exactly what happens with your information. No legal jargon, no confusing terms.
In simple words: We only collect what we need to do our job. We do not sell your data. We do not spam you. If you want us to delete your information, just ask.
Ranna Official is an independent photography and videography business based in Gurugram, Haryana, India. We are operated by Ramesh Anna and a team of 5 professionals. We are not a corporation, franchise, or government entity. We are a small team of creatives who do photography work.
When you interact with Ranna Official, we may collect the following types of information:
Your name — so we know who we are speaking with.
Your phone number — so we can communicate with you about your project via WhatsApp or call.
Your email address — if you contact us via email or if we need to send you files (photos, videos, invoices).
Your event details — such as event type, date, location, and preferences. We need this to understand your project and provide a quote.
Your address — only if we need to deliver physical prints, albums, or if we need the event location for planning.
Website visit data — when you visit rannaofficial.site, basic technical information may be collected automatically. This includes your IP address, browser type, device type, pages visited, and time spent on the site. This is standard for all websites and helps us understand how people use our site.
Cookies — our website may use cookies (small text files stored in your browser) for basic functionality and analytics. These do not identify you personally.
We do not collect your Aadhaar number, PAN number, bank account details, credit card numbers, passwords, or any financial information through our website. If payment is involved, it happens through standard payment methods (UPI, bank transfer) that are handled outside our website.
We use your information for the following specific purposes and nothing else:
To respond to your inquiry — when you contact us, we need your name and phone number to reply.
To provide a quote — we need your event details to understand what you need and give you an accurate price.
To deliver our services — we need to know the event date, time, and location to plan the shoot.
To deliver photos and videos — we need your email or phone number to send you the final files.
To improve our website — anonymous analytics data helps us understand which pages people visit and how to make the site better.
We never use your information to: Send you unsolicited marketing messages, sell to third parties, share with advertisers, create profiles for targeted advertising, or any other purpose you did not agree to.
Short answer: Almost nobody.
We do not sell your information to anyone. We do not share it with advertisers. We do not give it to marketing companies.
The only situations where we might share limited information:
Within our team — your project details are shared with relevant Ranna Official team members (photographer, editor, planner) so they can do their job. This is necessary to provide you the service.
With your consent — if you ask us to share something (for example, send photos to a family member), we will do so with your permission.
Legal requirement — if we are required by law to share information with a government authority or court, we will comply. This has never happened and we do not expect it to.
We take reasonable steps to keep your information safe:
Your project files (photos, videos) are stored on password-protected devices and cloud storage.
We do not store your personal information in publicly accessible locations.
Only team members who need access to your information for your project can see it.
We are a small team, not a large corporation with complex systems, so our approach is straightforward — we keep things simple and secure.
Contact information — we keep your name and phone number as long as needed for your project plus a reasonable period afterward in case you need follow-up work or want to re-order.
Project files (photos, videos) — we typically keep edited project files for up to 6 months after delivery. After that, files may be deleted from our systems. If you need files kept longer, let us know.
Website data — anonymous analytics data is retained as per the analytics platform's standard retention policy (typically 14-26 months).
You have the right to:
Ask what information we have about you — just message us and we will tell you.
Ask us to correct incorrect information — if we have your name or details wrong, tell us and we will fix it.
Ask us to delete your information — if you want us to remove your data from our records, we will do so. Note that we cannot delete information from files already delivered to you.
Withdraw consent — if you previously agreed to something (like being on a mailing list), you can change your mind at any time.
How to exercise these rights: Simply send a WhatsApp message to +91 95570 02686 or email hello@rannaofficial.site with your request. We will respond within 7 working days.
This is specific to photography businesses, so we want to be clear:
Client photos — photos and videos from your project belong to the arrangement discussed before the shoot. We do not use your photos for marketing, social media, or portfolio without your explicit permission.
Portfolio use — if we want to use photos from your project in our portfolio or website, we will ask for your written consent first. You are free to say no.
Third-party sharing — we do not share your photos or videos with anyone other than you, unless you specifically ask us to.
We sometimes photograph events that include children (family portraits, weddings, etc.). We do not knowingly collect personal information from children under 18. Any photos of children are part of the client's project and are delivered only to the client.
Our website may contain links to other websites (such as WhatsApp, Google Maps, or social media). We are not responsible for the privacy practices of these external websites. We encourage you to read their privacy policies separately.
We may update this privacy policy from time to time. If we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to check this page periodically.
If you have any questions, concerns, or complaints about how we handle your personal information, please contact us:
Email: hello@rannaofficial.site
WhatsApp: +91 95570 02686
Phone: +91 95570 02686
Address: 1st Floor, CW5W+3X3, 85, Sector 86 Rd, Sector 85, Gurugram, Haryana 122012, India